Regional Director - Operations - Riverside County 901
Company: Telecare Corporation
Location: Riverside
Posted on: September 13, 2024
Job Description:
Regional Director - Operations - Riverside County 901 Job
Category: Operations Requisition Number: REGIO023062 Apply now
- Posted: August 26, 2024
- Full-Time Locations Riverside, CA - Riverside MHRC Riverside,
CA 92503, USA DescriptionTelecare's mission is to deliver excellent
and effective behavioral health services that engage individuals in
recovering their health, hopes, and dreams. Telecare continues to
advance cultural diversity, humility, equity, and inclusion at all
levels of our organization by hiring mental health peers, BIPOC,
LGBTQIA+, veterans, and all belief systems.Full Time; Shift Hours
and Days vary as neededExpected starting wage range is $150,887.04
- $186,373.42. Telecare applies geographic differentials to its pay
ranges. The pay range assigned to this role will be based on the
geographic location from which the role is performed. Starting pay
is commensurate with relevant experience above the minimum
requirements.POSITION SUMMARYThe Regional Director manages
facilities within the assigned geographical region and/or product
line, ensuring achievement of clinical program objectives, quality
care, mutually supportive County and State relationships, and
budgetary expectations.ESSENTIAL FUNCTIONS--- Demonstrates the
Telecare mission, purpose, values and beliefs in everyday language
and contact with internal and external stakeholders--- Responsible
for the administrative functioning of facilities in the assigned
geographical region and/or product type--- Makes use of management
practices that include empowerment of staff, the provision of clear
and concise expectations regarding duties assigned employees,
frequent feedback focusing on both positive and problematic aspects
of work performance and other management practices that are
consistent with Continuous Quality Improvement--- Supervises
facility Administrators, including:--- Establishing operational
objectives with all Administrators and SVP-Ops--- Developing
communication linkages between the Administrators and the
SVP-Ops--- Monitoring the performance of Administrators and
facility department heads and reviewing these assessments with the
SVP-Ops on a quarterly basis--- Continuously monitoring the
financial performance of each Administrator and reporting the
findings to the SVP-Ops--- Collaborates with other administrative
staff in strategic planning activities with the goal of ensuring
ongoing effectiveness of the company--- Ensures that personnel
objectives are met, including:--- Monitoring, on a monthly basis,
personnel standards for attendance, turnover, recruitment and
Workers' Compensation claims at all facilities--- Monitoring
personnel office functions at all facilities, identifying problems
and recommending corrective action--- Ensuring that all facilities
are in compliance with federal and state labor laws including
affirmative action, EEOC, OSHA and others as applicable--- Develops
and maintains a collaborative relationship with State and County
officials, including:--- Regularly contacting county officials for
the purpose of gathering feedback on program performance and
maintaining an excellent community reputation--- Providing county
officials with information needed (research and other data) to
support effective Telecare performance--- Informing all Telecare
managers of legislative changes affecting operations--- Maintains a
continuous analysis of market conditions, state and county policy
directives, political changes and shifts in patient needs to
respond to changes in a timely fashion--- Submits a semi-annual
written plan to the SVP-Ops containing objectives and schedules
related to patient care, finance, county/payer relations and
personnel--- Travels to Telecare facilities and the corporate
office frequently--- Manages county contracts, including:---
Ensuring that all facilities are in compliance with state and
county licensing and monitoring requirements on an ongoing basis---
Monthly program monitoring resulting in problem identification and
corrective action plans for review by executive management staff
(as needed)--- In collaboration with facility management staff,
manages the clinical programs, including:--- Developing and
monitoring each facility's clinical program on a monthly basis,
identifying problems and recommending corrective action--- Ensuring
that a safe, clean and therapeutic environment is maintained at all
facilities--- Recommending program staffing changes in response to
changes in members served needs or market conditions--- Annually
evaluating program needs and clinical objectives with facility
administration and county officials--- Recommending topics for
annual research reports to the Research and Evaluation
department--- In collaboration with facility Administrators,
assumes responsibility for fiscal objectives, including:---
Monitoring, on a monthly basis, facility expenditures, ensuring
that expenses are within the budget and reporting significant
variances--- Monthly monitoring of FTE reports to ensure that
facility staffing is in line with the budget--- Reviewing with
facility administration all financial requests that are beyond the
limits of the facility budget and making recommendations regarding
approval or disapproval to the Executive Committee--- Establishes
and defines standards which ensure safe and therapeutically
effective care--- Assesses the quality of care rendered by each
facility and ensures sound practice--- Supports and facilitates the
comprehensive Quality Assurance/Quality Improvement program,
including frequent collaboration with facility staff, employee
education and a focus on monitoring standards and actively removing
barriers to the provision of high quality care--- Actively
participates in meeting members served needs and adapting to
changing customer needs at all times--- Represents the corporation
professionally in community, state and national hospital
associations to create a clear and positive understanding of the
corporation's programs--- Market program to current and new
customersDuties and responsibilities may be added, deleted and/or
changed at the discretion of management.QUALIFICATIONSRequired:---
Ten (10) years' experience in healthcare administration--- Master's
Degree in Hospital Administration, Mental Health Administration or
related field--- Strong knowledge of labor relations--- Strong team
management skills--- Excellent verbal and written communication
skills and experience managing multiple sites--- Must be at least
18 years of age--- All opportunities at Telecare are contingent
upon successful completion and receipt of acceptable results of the
applicable post-offer physical examination, 2-step PPD test for
tuberculosis, acceptable criminal background clearances, excluded
party sanctions, and degree or license verification. If the
position requires driving, valid driver's license, a motor vehicle
clearance and proof of auto insurance is required at time of
employment and must be maintained throughout employment. Additional
regulatory, contractual, or local requirements may
apply.Preferred:--- Knowledge and experience in a psychiatric
treatment milieu preferredPHYSICAL DEMANDSThe physical demands here
are representative of those that must be met by an employee to
successfully perform the essential functions of this job.The
employee is occasionally required to stand, walk, twist, bend,
squat, kneel and lift and carry items weighing 10 pounds or less as
well as to frequently sit and to do simple grasping. The position
requires manual deviation, repetition and dexterity and to
occasionally drive.
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Keywords: Telecare Corporation, Rancho Cucamonga , Regional Director - Operations - Riverside County 901, Executive , Riverside, California
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